iOS 10 Device Isnt Eligible for Requested Build

With every iOS version that Apple releases, we have come to expect teething trouble, especially with beta versions of iOS and iOS 10 is proving to be exactly the same.  Now on beta 2, a number of users are reporting that they are getting an update error when they try to update to the latest beta. The error message reads, “This device isn’t eligible for the requested build” and is causing users some serious headaches, especially as most cannot get past this message and, as such, cannot update their devices by getting iOS 10 download [ext lin]. Luckily, we have a few solutions for you to try if you come up against the error .

Image : iOS 10 Device Isnt Eligible for Requested Build

ios 10 error itunes device isnt eligible for requested build

Fix “Device Isn’t Eligible for Requested Build” iTunes Error :

Update iTunes :

This is the very first step. To see if you are on the latest build :

  1. Open iTunes
  2. Click Help on the menu bar
  3. Click on Check for Updates itunes update mac
  4. iTunes will he and if there is an update you can follow the on-screen instructions to update to the latest version

Update Operating System :

macos sierra update 2016

It doesn’t matter whether you use a Mac or a Windows PC, you should make sure you install updates as they are available or at least on a regular basis. Check with your particular system to see if there are any outstanding updates and, if there are, apply them before trying to update to iOS 10 .

Make Sure Your Antivirus isn’t Interfering :

Sometimes your anti-virus software can interfere with iTunes. Check yours and, if it is, you can try updating the software to see if that works. If not, disable the software while you update your iOS device and then enable it again afterwards. In very rare cases, it might be necessary to remove the software altogether – you can reinstall it again when you are done.

antivirus disable

Restart Your PC and Device :


Reboot your PC or Mac and then reboot your iPhone or iPad. Have another go at updating and see if it all works OK.

Remove USB Devices :

usb device

Do you have a number of USB devices attached to your PC or Mac ? If you do, unplug all that are not needed for the update and try again.

Change the Host File :

It could be that the Hosts file is getting in the way of communication between iTunes and the Apple servers.

Windows PC :

  1. On your PC, locate the Search Box and type in
  2. In the Run box, type in %WinDir%\System32\Drivers\Etc.
  3. Click OK
  4. An etc. file will open, click on Hosts
  5. Look for com in the file and delete it
  6. Click on Save and then exit out of the file
  7. Reboot your PC and have another go at updating

Mac :

  1. Shut iTunes down and open up Terminal
  2. At the prompt, type in sudo nano /private/etc/hosts then press Enter
  3. Put your login details in and prss on Enter
  4. The Hosts file will come up, look for com
  5. Delete it completely or negate it by inserting # and a space at the beginning – #
  6. Press CTRL+O to save
  7. You will be asked to put a file name in, just press the Enter key
  8. Press CTRL+X to exit
  9. Reboot your Mac and attempt to update again

If none of these work you can try to install iOS 10 beta 2 [ext link] using the IPSW method. If that fails, the only alternative is to wait to see if Apple fixes the issue in a future update.

Useful Links :

Follow us on Facebook and Subscribe to our free email newsletter to stay up to date with the latest news.



Leave a Reply

Your email address will not be published. Required fields are marked *